Contact us
We are a small team and we answer our own emails - usually within one working day.
Email: hello@britishbirdfeeders.example
What to include
- Order questions: your order number and what is up.
- Kit advice: a line about your garden (or balcony), and which birds you are hoping for. We genuinely enjoy these ones.
- Mystery bird on the fence: a photo, however blurry. We will have a go at naming it.
Returns are handled by email too - see the returns page for the 30-day guarantee. No forms, no phone queues, no chatbot pretending to be a person. Just email us and a person replies.
Email: hello@britishbirdfeeders.example
Or tap the chat bubble in the corner any time.