Free UK delivery over £20
Dispatched within 48 hours 30-day money-back guarantee A UK business
Advice Contact

Contact us

We are a small team and we answer our own emails, usually within one working day.

We use your details only to answer you. See our privacy policy.

Email us directly

hello@britishbirdfeeders.co.uk

What to include

  • Order questions: your order number and what has gone wrong.
  • Kit advice: a line about your garden or balcony, and which birds you are hoping for. We genuinely enjoy these.
  • Returns: the order number and whether it arrived damaged.

Delivery and returns

Free UK delivery over £20, £5.99 under. Every order is dispatched within 48 hours. Full details on delivery and returns.

Common questions

Frequently asked

Usually within one working day. We are a small team and we answer our own emails, so a reply comes from someone who knows the products rather than a queue.

Yes, and we genuinely enjoy these. Tell us a line about your garden or balcony, whether squirrels are a problem, and which birds you are hoping for. That is enough for a useful recommendation.

Not a published one. Email lets us look up your order and answer properly rather than guessing on the spot, and it gives you a written record. We reply within a working day.

We are a UK online business shipping across the country. There is no shop to visit, which is part of why free delivery starts at £20 rather than the £50 a shop-plus-website would need.